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Sylvia MBembaWhy does everyone feel misunderstood during recruitment?

Why does everyone feel misunderstood during recruitment?

Behind the Curtain #6

What do I mean?

A role opens, urgency is high, frustrations start building quickly, leaders want results, hiring managers need support but are already overloaded, recruiters are asked to move faster with limited tools, unclear briefs, and unrealistic expectations, candidates grow impatient for feedback, clarity, and respect. Each group feels the others “don’t get it!!!”

The question becomes: why does hiring create so much friction, when everyone wants the same outcome?

What is really happening behind the curtain?

Recruitment often sits at the intersection of competing realities: Leaders want growth without delay, managers want excellent hires without losing delivery time, recruiters balance market scarcity, employer brand limits, budget constraints, interview availability, and stakeholder indecision. Candidates evaluate the company while being evaluated themselves.

What looks like slowness from one side may be overload from another. What feels like pushback may be realism. What feels like candidate drop-off may be process fatigue. What feels like recruiter pressure may be an attempt to keep momentum alive.

How do we reduce friction during hiring?

When hiring becomes tense, most of us do one of three things: we blame another group, we demand speed without clarity, or we disengage from the process while still expecting results. All three usually worsen outcomes.

Here’s the shift: instead of asking, “Who is blocking this?” we may need to ask, “What constraints is each group carrying, and how do we align around them?”

That often starts with clearer briefs, realistic timelines, committed interview time, transparent trade-offs, and shared ownership of the process. It also requires honesty about the resources, systems, and processes available. A lean internal team, limited sourcing tools, slow decision-making, or inconsistent interviews will shape the result. Every hiring process usually involves a trade-off between speed, quality, cost, certainty, and manager time.

We might say, “What does success for this hire truly require?” Or, “Where is the real bottleneck right now?” Or, “Given our current setup, what compromise are we actually choosing?” Or, “What can each of us do to move this forward?”

In growing companies, hiring is not only about filling roles. It is about coordinating pressured people around one important decision, and many of us later discover that recruitment rarely fails because nobody cares, but because too many competing realities were never aligned.

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